Privacy Policy

What we collect when you browse this website, book a stay, or write to us, and what we do with it.

Who we are

  • Our website address is hotel-resort-demo-ch36v7xan-joyfulshapejs-designs-projects.vercel.app, operated by JVergara Resort Hotel.

Information we collect

  • Bookings: When you book a room, we collect the guest name, email address, phone number, and stay details needed to hold and confirm the reservation. Valid photo identification is checked at check-in but is not collected through this website.

  • Inquiries: The contact form collects your name, email, phone number, and message, plus an event date and guest count if you are asking about the function area.

  • Newsletter: Subscribing to offers collects your email address and, optionally, your province.

  • Accounts: If you create an account to manage a booking, we store the email address and password you register with. Passwords are never visible to us in plain text.

Cookies

  • If you sign in to an account, a session cookie keeps you signed in as you move between pages. We do not use advertising or third-party tracking cookies.

Payment information

  • Payment for an online booking is completed on our payment provider's own secure page, by GCash or Maya. No card number, wallet PIN, or one-time code is entered on or stored by this website.

How we use your information

  • To create and manage your reservation, respond to your inquiry, send booking confirmations, and, if you have opted in, send you offers and updates. We do not use your information to make automated decisions about you.

Who we share your data with

  • Payment details are shared with our payment processor to complete a transaction. Email delivery — booking confirmations and newsletters — is handled by our email service provider. We do not sell personal data to third parties.

How long we retain your data

  • Booking records are kept for as long as needed for guest service, accounting, and any legal or tax record-keeping requirement. Inquiry messages and newsletter subscriptions are kept until you ask us to remove them.

What rights you have over your data

  • You can ask us what personal data we hold about you, request a copy of it, or ask us to correct or delete it. To unsubscribe from offers and updates, use the unsubscribe link in any email we send, or the contact page. We may need to keep some records — such as those required for tax or accounting purposes — even after a deletion request.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please reach out: